All orders placed by 2pm are dispatched on the same working day
Same Day Dispatch applicable Monday to Saturday excluding Bank Holidays. Orders which include Personalised Gift items may be dispatched the following day.
All UK orders are dispatched via a Rapid Tracked Delivery Service
A detailed tracking link is made available via email/SMS following order dispatch.
Enjoy Free Tracked Delivery on all Naturally Wicked orders within the UK. Typically, goods are received within 2-3 working days from dispatch. A tracking link is guaranteed.
Express Tracked Delivery is available for free on orders over £60, or for a premium fee on orders below £60. Typically, goods are received within 1 working day from dispatch. A guaranteed tracking link is provided, with options to redirect your package to a local Collection Point. Please note, weekend delivery is not guaranteed and orders placed after 2pm on Thursday may not be delivered until the following Monday. Orders placed after 2pm on Friday may not be delivered until the following Tuesday.
Delivery to the Isle of Man, Jersey, and Guernsey is available for a nominal fee at checkout. Typically, goods are received within 2-5 working days from dispatch. A tracking link is guaranteed. Note that there are NO additional charges, VAT, or import duty for deliveries to the British Isles.
Enjoy seamless delivery to any EU destination with Naturally Wicked! For a fixed fee at checkout, your order will be promptly delivered straight to your doorstep, with absolutely no hidden charges. All prices are all-inclusive, covering VAT, import duties, and delivery costs from our warehouses to you. Goods are typically received within 2-7 working days of dispatch, and a tracking link is usually available. Please note that for non-EU European destinations, there is a very small possibility of additional fees being sought by the relevant courier. Non-EU residents should refer to the International Orders & Imports section below prior to order placement.
Enjoy seamless delivery to any USA destination with Naturally Wicked! For a fixed fee at checkout, your order will be promptly delivered straight to your doorstep, with absolutely no hidden charges. All prices are all-inclusive, covering VAT, import duties, and delivery costs from our warehouses to you. Goods typically received within 5-15 working days of dispatch. Tracking link usually available. Please be aware that in certain, otherwise unspecified regions around the world, Customs Duty and additional VAT charges may apply. Typically, the relevant authority or delivery agent will request payment of these charges before goods are delivered. It's advisable to check local regulations or contact your local customs office for more information.
For customers in remote areas, such as the Scottish Highlands, please allow an additional 24-72 hours for delivery beyond the standard estimates.
International orders may be subject to import taxes and handling fees depending on the delivery destination and order value. These charges are usually collected by the delivery agent on behalf of the local authorities. We encourage you to review your local tax regulations and order value thresholds before placing an international order. Naturally Wicked aims to minimize these charges where possible. However, they are largely beyond our control.
Good news for USA and EU customers: all orders are exempt from import taxes, duties, and additional charges.
Need assistance or a tax estimate before placing your order? Don't hesitate to contact us.
In the rare instance that you’re having any issues at all with your delivery, please get in touch. One of our friendly customer service agents will get back to you within 24 hours to assist with your concerns.